FAQs

Default solution folder, feel free to edit or delete it.

How can I change the mobile number that receives Test Messages?
You can change the mobile number that receives the test message from the SMS platform here: Click on Settings > Users in your account > Update &g...
Tue, 19 Sep, 2017 at 1:15 PM
Can I add Images/Photos?
Yes, this is possible, contact us on 03 8640 0905 or write to: support@smssolutionsaustralia.com.au if you wish to use this option.
Tue, 22 Jul, 2025 at 9:40 AM
Does the SMS platform work on a Smartphone or Tablet?
The SMS platform does work a Smartphone or a Tablet.
Tue, 19 Sep, 2017 at 1:17 PM
Why does my message contain characters & symbols I did not add?
This could be due to UNICODE Characters present in the message due to adding / copying it from an outside source. Copy Pasting from a software program o...
Tue, 31 Oct, 2017 at 10:46 AM
Can I show my Business Name instead of a Mobile Number as Sender?
You can do this on Premium paid Plans, talk to us: 03 8640 0905 if you wish to use this feature. Some points listed below for you to consider before usi...
Tue, 22 Jul, 2025 at 10:05 AM
I can't select an import file or click on calendar?
This happens when your Internet browser is set-up to block Pop-ups. See here to unblock pop-ups: https://support.google.com/chrome/answer/95472?co=GENIE...
Fri, 9 Mar, 2018 at 10:03 AM
Import tells me there is no mobile number column heading
Whilst importing, the SMS platform checks for the mandatory field MOBILE and sometimes you might see a message being shown that there is no mobile number co...
Wed, 13 Nov, 2024 at 11:21 AM
Where can I find my paid Invoice?
You can view and download your paid Invoices within your SMS account here: REPORTS > PURCHASE HISTORY
Fri, 21 Feb, 2025 at 9:15 AM