FAQs

Default solution folder, feel free to edit or delete it.

Not receiving a Test Message?
Test messages are sent to the mobile number of the main user of the SMS account. You can check and update the mobile number of users here: SETTINGS > U...
Fri, 2 Nov, 2018 at 10:42 AM
Can I limit the time when messages are sent?
The earliest and latest booking times in your account are default set between 7am-7pm to ensure a user in your account does not schedule a message by mistak...
Mon, 18 Sep, 2017 at 4:27 PM
Is 2 Way messaging available?
This option is available on all paid plans (not available on Basic plan accounts).
Fri, 9 Mar, 2018 at 10:07 AM
Are Auto Replies & Keywords available?
This feature is available only on premium plans. Upgrade your account plan if you wish to use this, call us on 1800 823 859. You can request defined rep...
Mon, 18 Sep, 2017 at 4:30 PM
Is Email 2 Text available?
Yes, Email2Txt and File2SMS is available on the SMS platform which enables users to send messages/files using their email account. This option is availa...
Mon, 18 Sep, 2017 at 4:32 PM
Is API integration available?
This Option is available on premium plans only. If you wish to use API's on your account, contact us on 1800 823 859 or support@smssolutionsaustralia.c...
Mon, 18 Sep, 2017 at 4:34 PM
Can I become a RESELLER of your platform?
We do have a few Resellers who use our feature packed SMS platform to promote their and other businesses. We are happy to discuss options that may suit ...
Tue, 19 Sep, 2017 at 12:56 PM
Is Replies Manager available?
The 'Replies Manager' tool handles all your inbound messages. You can add an email address into your account settings and receive an email from ...
Tue, 19 Sep, 2017 at 1:10 PM
What payment types can we have?
1) Pre-paid: You purchase bundles of SMS credits and pay for your account plan up front using a nominated Bank Card that has been added into your accoun...
Tue, 19 Sep, 2017 at 1:29 PM
Can I send SMS Messages to contacts in New Zealand?
Yes, we currently do operate in New Zealand and can certainly help you with this.  Please contact us on 1800 823 859 or write to us: support@smssolutionsau...
Tue, 19 Sep, 2017 at 1:12 PM