Getting Started
Default solution folder, feel free to edit or delete it.
IMPORTANT ACCOUNT INFORMATION TIMEZONE All accounts are automatically set-up based on Melbourne time (AEST). Change your Account time zone here: T...
Fri, 20 Jan, 2023 at 10:39 AM
Go to Home > IMPORT CONTACTS > You will need to have a CSV file to import contacts into your account, the file should have a mandatory co...
Fri, 20 Jan, 2023 at 10:37 AM
How to book a Bulk Message to Everyone OR a group Watch this VIDEO: How to Book a SMS Campaign.mkv (dropbox.com)
Tue, 7 Dec, 2021 at 11:09 AM
How to setup automatic Reminders / Alert Messages that are triggered by a date?
Wed, 4 Dec, 2019 at 4:48 PM
Staggered Messages will go out within the specified time you have booked them for. The messages will go out every minute until the campaign is sent out...
Fri, 20 Jan, 2023 at 10:21 AM
If your account plan is eligible for TEMPLATES, you can create & edit Template Messages. Click on MESSAGES > My Templates > Create a new templ...
Wed, 4 Dec, 2019 at 4:52 PM
To add new FIELDS: Click on CONTACTS > Settings > Add a new field. NOTE: 1) All fields are set-up with a default of 10 characters. If you ...
Tue, 2 Feb, 2021 at 1:04 PM
Want to send a message to just one or more of your contacts? Click on Home > Quick message. NOTE: The Quick Message option DOES NOT check for unsubsc...
Mon, 17 May, 2021 at 3:51 PM
You can search for contacts based on a field (identifier) and add them to a group. Click on CONTACTS > 1. Click on Add a new filter. 2. Select th...
Wed, 13 Feb, 2019 at 11:57 AM
You can set-up the Prefix & Suffix to populate automatically every time you send out a message. Click on CONTACTS > Settings > Prefix & Suffi...
Mon, 18 Sep, 2017 at 3:48 PM